Privacy Policy

What we are allowed to do with data we collect from you


Effective as of 1 January 2016

This Privacy Policy helps you to make informed decisions about your relationship with us, so please read it carefully.

1 Introduction

This is our Privacy Policy. To summarize, the policy is in place mainly to:

  • Explain the way we use information that you share with us, which helps us build a great product and give you a great experience with it;
  • Ensure that you understand what information we collect with your permission, and what we do — and do not do — with it;
  • Hold us accountable for protecting your rights and your privacy under this policy.

All the information we collect is related to providing the Tiptapp service and its features.

There are two categories of information we collect: 1) information that we must have in order for you to use Tiptapp; and 2) information that we can use to provide additional features and improved experiences if you choose to share that information with us.

The first category includes:

  • Registration information, including your name, telephone number, and other information you provide when you sign up for Tiptapp.
  • Broad, non-specific location, which we derive from your IP address. Some information in the service are location-specific, so we need to know what country you’re in. This also enables us to make suggestions based on your general location.
  • The things being advertised for pick-ups with Tiptapp. This allows us to make recommendations for you and for example set up guidelines for how a pick-up should be priced.
  • Technical and sensor information necessary to operate Tiptapp. This includes the type of browser and device you use, data from the touchscreen, and information from your device’s accelerometer and gyroscope sensors. This enables us to provide an optimized experience of Tiptapp.

The second category includes information that enables us to offer you additional features. We never receive any of the following information unless you expressly choose to share it with us in your device settings. Here are some examples:

  • Your specific location: We will never gather or use your specific device location without first getting your explicit permission. This information enables us to automate the input of an address when advertising for a pick-up.
  • Your photos: We will only access images that you specifically choose, and we will never scan or import your photo library or camera roll. This allows you to choose individual pictures to use in advertising for a pick-up. You can stop sharing photos and revoke access at any time.
  • Your contacts: We will never scan or import your contacts unless you ask us to. If you choose to do so, we will only use your contact information to help you share your ads in Tiptapp or send a tip to someone about our service.
  • Your microphone: We will never access or use your microphone unless you give us explicit permission. This could for example enable you to control Tiptapp with your voice, and you will always have the ability to disable access to the microphone (This feature is not yet available in the service).

The distinction between these two categories is important. Information in the first category is information you must provide in order to use Tiptapp. When you agree to our Privacy Policy, you give us the right to collect this information and use it for the purposes described. Information in the second category is information we will only collect if you explicitly give us permission to do so in the future. For this second category of information, we will ask for your permission before first accessing it, we will describe how we will use it if you give us permission, we will only use the information for the purpose we described, and you will always have the ability to change your mind and revoke that permission. Acceptance of our Privacy Policy does not mean you have granted us permission to access or use information in the second category; we’re just explaining to you that one day we might ask you for that permission.

We will be clear with you about how and when we might share information.

In some contexts, we will share certain information. For example, to make it easier to send and receive money with our service, we will provide our payment service provider Stripe with basic information about you to make it easier for you to sign up and get an account with them. And we may also share de-identified information with marketing partners who help us with promotional efforts, and with advertisers that allow us to offer you special deals and freebies. There also may be times when you want us to share information. For example, when you want to earn credit or kick-backs by spreading Tiptapp to other new users.

We hope this helps you to understand our privacy commitments to you. If you ever have any questions or concerns, then please let us know at

Throughout this Privacy Policy we refer to the Tiptapp Service or the Service. These terms are defined in our Terms of Service (the “Terms of Service”).

2 Key highlights of what you’re consenting to

By using or interacting with the Service, you are consenting to:

  1. the use of cookies and other technologies;
  2. the transfer of your information outside of the country where you live;
  3. the collection, use, sharing, and other processing of your information, including for advertising-related purposes (as described in the rest of this Privacy Policy, so please keep on reading!); and
  4. the public availability of your information and the controls over such information as described in Sharing information.

In each case, you consent to the processing of data by the entities described in this Privacy Policy, including the Tiptapp entity, as data controller, indicated at the bottom of this document (collectively, “Tiptapp”, “we”, “us”, “our”). In the Your Preferences section, we describe the controls and relevant settings associated with your Tiptapp account. If you don't agree with the terms of this Privacy Policy, then please don't use the Service.

3 The information we collect

We may collect and store the following information:

3.1 Registration data

When you sign up for the Service, we may ask you for information such as your username, password, telephone number (mobile), email address, date of birth, gender, address, postal code, and country. If you connect to the Service using credentials from a Third Party Application (as defined in the Terms of Service) (e.g., Facebook), you authorise us to collect your authentication information, such as your username and encrypted access credentials. We may also collect other information available on or through your Third Party Application account, including, for example, your name, profile picture, country, hometown, email address, date of birth, gender, friends’ names and profile pictures, and networks.

You may also choose to voluntarily add other information to your profile.

3.2 Usage, log data & cookies

When you use or interact with the Service, we may use a variety of technologies that collect information about how the Service is accessed and used. This information may include:

  1. information about your interactions with the Service, such as interactions with your own and other users’ ads for pick-ups, pick-up requests, other Tiptapp users, Third Party Applications, and advertising, products, and services which are offered, linked to, or made available on or through the Service;
  2. the details of the queries you make and the date and time of your request;
  3. User generated content that you post to the Service including messages you send and/or receive via the Service;
  4. technical data, which may include URL information, cookie data, your IP address, the types of devices you are using to access or connect to the Tiptapp Service, unique device ID, device attributes, network connection type (e.g., WiFi, 3G, LTE) and provider, network and device performance, browser type, language, information enabling digital rights management, operating system, and Tiptapp application version.
  5. motion-generated or orientation-generated mobile sensor data (e.g., accelerometer or gyroscope).

You may integrate your Tiptapp account with Third Party Applications. If you do, we may receive similar information related to your interactions with the Service on the Third Party Application, as well as information about your publicly available activity on the Third Party Application. This includes, for example, your “Like”s and posts on Facebook. We may use cookies and other technologies to collect this information; you can learn more about such use in the section Information about cookies and other technologies of this Privacy Policy.

3.3 Your mobile device

We may provide features that rely on the use of additional information on your mobile device or require access to certain services on your mobile device that will enhance your Tiptapp experience but are not required to use the Service. (In other words, information that falls in the second category described in the Introduction to this Policy.) For example, we might allow you to upload photos to your profile or use your geo-location from the device’s GPS to determine your address when creating an ad for pick ups. Granting us access does not mean you are granting us unlimited access to that information or that we will access specific information without your permission. To the contrary, for each type of information listed in this section, before we access this information or these features of your mobile device, we will ask for your permission. If you provide such permission, we will collect the information for the specific purposes explained at the time we ask for your permission. You do not have to give us such permission in order to use Tiptapp, and acceptance of this Privacy Policy does not mean you have granted us permission to access this information.

In particular:

  • Photos and Camera: We will not access your photos or camera without first getting your explicit permission and we will never scan or import your photo library or camera roll. If you give us permission to access photos or your camera, we will only use images that you specifically choose to share with us. (You may use our application to select the photo or photos you choose to share, but we will never import the photos you review except those you explicitly share.).
  • Location: We will not gather or use the specific location of your mobile device (by using, for example, GPS or Bluetooth) without first getting your explicit permission. And if you choose to share location information but later change your mind, you will always have the ability to stop sharing. Please note that this does not include IP address. We will continue to use your IP address as described in Section 3.2 above, to determine, for example, what country you are in.
  • Voice: We will not access your microphone without first getting your explicit permission. You will always have the ability to disable microphone access.
  • Contacts: We will not scan or import your contacts stored on your phone without first getting your explicit permission. We will only use the contact information to help you share ads posted in the Service or recommendations of the Service, if you choose to do so, and we will not use contact information for any other purpose without first getting your separate explicit permission. Local law may require that you seek the consent of your contacts to provide their personal information to Tiptapp, which may use that information for the purposes specified in this Privacy Policy.

3.4 Payment data

If you place an ad for a pick-up (as defined in the Terms of Service) your credit or debit card information (such as card type and expiration date) and other financial data that we need to process your payment may be collected and stored by us and/or the payment processors with which we work. We may also collect some limited information, such as your postal code, mobile number, and details of your transaction history, all of which are necessary to provide the Service. In addition, the payment processors generally provide us with some limited information related to you, such as a unique token that enables you to make additional purchases using the information they’ve stored, and your card’s type, expiration date, and certain digits of your card number.

If you have completed a pick up and are eligible to receive a payment from another user (as defined in the Terms of Service), Tiptapp may need to collect and store additional information, like your bank and account number, date of birth, and phone number, and provide it to payment processors we work with to transfer your earned income into your bank account.


3.5 Sweepstakes, contests & surveys

From time to time, we may offer you the opportunity to participate in promotions such as sweepstakes, contests, offers, and/or surveys (“Special Promotions”) through the Service. A Special Promotion may be governed by a privacy policy and/or terms and conditions that are additional to, or separate from, this Privacy Policy and the Terms of Service. If the provisions of the Special Promotion’s privacy policy or terms and conditions conflict with this Privacy Policy or the Terms of Service, those additional or separate provisions shall prevail. If you participate in a Special Promotion, we may ask you for certain information in addition to what is stated in this Privacy Policy, including personal information. That additional information may be combined with other account information and may be used and shared as described in this Privacy Policy.

4 How we use the information we collect

Consistent with the permissions you give us to collect the information, we may use the information we collect, including your personal information:

  1. to provide, personalise, and improve your experience with the Service and products, services, and advertising (including for third party products and services) made available on or outside the Service (including on other sites that you visit), for example by providing customised, personalised, or localised content, recommendations, features, and advertising on or outside of the Service;
  2. to ensure technical functionality of the Service, develop new products and services, and analyse your use of the Service, including your interaction with applications, advertising, products, and services that are made available, linked to, or offered through the Service;
  3. to communicate with you for Service-related or research purposes including via emails, notifications, text messages, or other messages, which you agree to receive;
  4. to communicate with you, either directly or through one of our partners, for marketing and promotional purposes via emails, text messages, notifications, or other messages, consistent with any permissions you may have communicated to us (e.g., through your Tiptapp account settings); in the section Your preferences below, we inform you of the controls you can use to opt out from receiving certain messages;
  5. to use your mobile phone number to send you informational, marketing and promotional text messages using an automatic dialing system;
  6. to process your payment or prevent or detect fraud;
  7. to enforce this Privacy Policy, the Terms of Service, and any other terms that you have agreed to, including to protect the rights, property, or safety of Tiptapp, its users, or any other person, or the copyright-protected content of the Service;
  8. to provide you with features, information, advertising, or other content which is influenced by your location and your location in relation to other Tiptapp users; and
  9. as otherwise stated in this Privacy Policy.

5 Sharing information

This section describes how the information collected or generated through your use of the Tiptapp service may be shared by you or by us.

5.1 Sharing by you

5.1.1 Generally

Your name and/or username, profile picture, and your Tiptapp user profile will always be publicly available.

User generated content that you post, upload, and/or contribute to the Service with, such as ads for pick ups, are made publicly available by default. Your activity on the Service (e.g., how many ads you have posted or the ratings you receive by other users) will automatically appear on the Service and will, for example, be accessible by users who view your Tiptapp profile. Other users will also indirectly be able to see your mobile number by using a contact button to send you SMS messages. If you create an ad for a pick-up, the ad will be publicly available by default, which means that it may also be displayed publicly in third-party search engine results and may appear together with other public profile information, such as your picture and name and/or username. Although this information is made public by default, in Your preferences below, we describe the controls that you can use, along with other relevant settings associated with your Tiptapp account, to limit the sharing of your information.

Please remember that certain information is always publicly available, which means that it can be accessed by Third Party Applications through our APIs and developer tools. Based on your permissions, some additional information can be shared with Third Party Applications and with others through Third Party Applications. For example, you can use your settings to control whether your Tiptapp activity is posted to Facebook. Similarly, you may consent to provide Third Party Applications with access to your email address, location, or similar information, upon their request.

We may use your public information to promote the Service and to help others find and follow you and/or your Tiptapp content, including through Third Party Applications and on websites that embed Tiptapp widgets.

With your explicit permission, we may notify other users of your location. Likewise, with other Tiptapp users’ explicit permission, we may notify you about their whereabouts.

Learn more about how to manage notifications, your publicly available information, and what you share with others in Your preferences below.

5.1.2 Third Party Applications

If you connect your Tiptapp account to a Third Party Application, Tiptapp may automatically share your activity with that service. You understand and agree that such information may be attributed to your account on the Third Party Application and may be published on such service. Although this information may be automatically shared by default, we inform you of the controls that you can use to limit the sharing of this information in the section Your preferences below. The Third Party Application may also provide similar controls.

If you log into a Third Party Application with your Tiptapp account, that Third Party Application may have access to certain information such as your ads for pick-ups, your requests for pick-ups or other activity. With your explicit permission, we may also share additional information such as your email address, location, or similar information, with such Third Party Applications.

You understand and agree that a Third Party Application’s use of information collected from you (or as authorised by you) is governed by the Third Party Application’s privacy policies and your settings on the relevant service, and Tiptapp’s use of such information is governed by this Privacy Policy and your Tiptapp account settings.

5.1.3 Support Community

When you register for a Tiptapp Support Account on the Tiptapp Support Community, we will ask you to create a specific Tiptapp Support Community username, which will be publicly displayed to anyone who accesses the Tiptapp Support Community. If you choose not to create such a username, your Tiptapp username or your Facebook display name will be publicly displayed when you post User Content.

5.2 Sharing by Tiptapp

5.2.1 Marketing and advertising

We may share information with advertising partners in order to send you promotional communications about Tiptapp or to show you more tailored content, including relevant advertising for products and services that may be of interest to you, and to understand how users interact with advertisements. The information we share is in a de-identified format (for example, through the use of hashing) that does not personally identify you.

Please see the section Information about cookies, other technologies, and third-party data collection below for information about the cookies and other technologies that we and third parties use to serve you more relevant ads and your options.

5.2.2 Service providers and others

We may from time to time share your information with service providers to perform functions and process user data and help provide the Service, consistent with this Privacy Policy. For example, we work with service providers to host our Tiptapp Support Community Site and analytics providers to help us understand the use of the Service. Where a third party processes user data on our behalf (e.g., a hosting service provider), it is subject to security and confidentiality obligations consistent with this Privacy Policy and applicable law. Where a third party processes user data on its own behalf, its processing is subject to its own Privacy Policy and applicable law.

5.2.3 Other sharing

In addition to the above, we may also share your information with third parties for these limited purposes:

  • to allow a merger, acquisition, or sale of all or a portion of our assets;
  • to respond to legal process (e.g., a court order or subpoena), if we believe in good faith that it is necessary to do so; to comply with requirements of mandatory applicable law; to protect the safety of any person; to protect the rights and property of Tiptapp, including to enforce the Terms of Service and any other terms that you have agreed to; and to address fraud, security, or technical issues;
  • to academic researchers for purposes including statistical analysis and academic study, but only in a de-identified format;
  • to publish de-identified or aggregate information about the use of the Tiptapp Service; and
  • to allow other companies in the Tiptapp group to use your information as specified in this Privacy Policy.

6 Your preferences

We provide you with settings to allow you to choose what type of communication you receive from us, manage your public information, and set your sharing preferences. However, as explained in the section Sharing by you, certain information may always be publicly available to others and other information is made publicly available to others by default. And if you share information to a Third Party Application, that information is viewable on Tiptapp, regardless of how you set your privacy settings.

To change whether certain information is publicly available, you can adjust the settings in your account.

Information that is publicly available, ads for pick ups, may be used, re-shared, or linked to by others on the Service or across the web, so please use Tiptapp carefully and be mindful of your settings. Also keep in mind that ads for a pick-up and other information added to your profile may include personal information, such as username, which could enable other persons to find you within the Tiptapp Service or other services.

7 Transfer to other countries

Tiptapp transfers, processes and stores information about our users on servers located in a number of countries. Accordingly, Tiptapp may share your information with other companies that are trusted partners in order to carry out the activities specified in this Privacy Policy. Tiptapp may also subcontract processing to, or share your information with, third parties located in countries other than your home country. Your personal information may therefore be subject to privacy laws that are different from those in your country of residence. Information collected within the European Economic Area (“EEA”) and Switzerland may, for example, be transferred to and processed by third parties identified above, located in a country outside of the EEA and Switzerland, where you may have fewer legal rights in relation to your information. Tiptapp will process your information as described in this Privacy Policy.

8 Links

We may display advertisements from third parties and other content that links to third party websites. We cannot control or be held responsible for third parties’ privacy practices and content. Please read their privacy policies to find out how they collect and process your personal information.

9 Security

We are committed to protecting our users’ information. Your password protects your user account, so you should use a unique and strong password, limit access to your computer and browser, and log out after having used the Tiptapp Service. While we take data protection precautions, no security measures are completely secure, and we do not guarantee the security of user information.

10 Age Limit

The Tiptapp Service is not directed to any users under the age of 18. (In some countries, stricter age limits may apply. See our Terms of Service.) We do not knowingly collect personal information from users under 18 or under the applicable age limit (the “Age Limit”). If you are under the Age Limit, do not use the Service and do not provide any personal information to us. If you are a parent of a child under the Age Limit and become aware that your child has provided personal information to Tiptapp, please contact us at and you may request exercise of your applicable access, rectification, cancellation, and/or objection rights.

11 Accessing and updating user information

You can view and amend much of the information we keep about you through your account and profile pages. If you have questions about your privacy on the Service, this privacy policy, or information we have about you, please contact us at You can also contact our privacy representative by sending a letter to Tiptapp AB, Attn: Privacy Officer, ℅ Epicenter, Mäster Samuelsgatan 36, S-101 23 Stockholm, Sweden. We will respond to your request within a reasonable period of time upon verification of your identity in accordance with local laws. We recommend you include documents that prove your identity and a clear and precise description of the information which you request access to.

12 Changes to the Privacy Policy

Occasionally we may, in our discretion, make changes to the Agreements. When we make material changes to the Agreements, we’ll provide you with prominent notice as appropriate under the circumstances, e.g., by displaying a prominent notice within the Service or by sending you an email or text message. In some cases, we will notify you in advance, and your continued use of the Service after the changes have been made will constitute your acceptance of the changes. Please therefore make sure you read any such notice carefully. If you do not wish to continue using the Service under the new version of the Agreements, you may terminate the Agreements by contacting us at

13 Information about cookies, other technologies and third-party data collection

This section describes use of cookies and other technologies. For further information about how information may be shared by Tiptapp, please see the section Sharing by Tiptapp.

13.1 What are cookies and other technologies?

A cookie is a small text file that is placed on your computer, mobile phone, or other device when you visit a website. The cookie will help website providers to recognise your device the next time you visit their website. There are other similar technologies such as pixel tags (transparent graphic images placed on a web page or in an email, which indicate that a page or email has been viewed), web bugs (similar to pixel tags), and web storage, which are used in desktop software or mobile devices.

There are also technologies such as mobile device identifiers and SDK integrations to help companies recognise your device when you return to an app or otherwise use the a service.

13.2 How we use cookies and other technologies

We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device for a set period of time or until you delete them). We use the following types of cookies for the purposes explained in this chart:

Cookie Type


Essential Operational

These cookies are necessary to allow us to operate the Tiptapp Service as you have requested. For example, they let us recognise what type of user you are and then provide you with services accordingly.

Performance / Analytics

We use these cookies to analyse how the Tiptapp Service is accessed, is used, or is performing. We use this information to maintain, operate, and continually improve the Tiptapp Service. We may also obtain information from example email newsletters, including whether you opened or forwarded a newsletter or clicked on any of its content. This information tells us about our newsletters' effectiveness and helps us ensure that we're delivering information that you find interesting.


These cookies let us operate certain functions of the Tiptapp Service in line with the choices you make. These cookies mean that when you continue to use or come back to the Tiptapp Service, we can provide you with our services as you have asked for them to be provided, such as knowing your username, remembering how you have customised our services, and reminding you of content you have enjoyed.

Targeting / advertising

We use these cookies to serve you with advertisements that may be relevant to you and your interests. The information may also be used for frequency capping purposes (e.g., to ensure we do not display the same advertisement to you repeatedly) and to help us regulate the advertisements you receive and measure their effectiveness.

Third Party

We may allow our business partners to use cookies on or outside the Tiptapp Service for the same purposes identified above, including collecting information about your online activities over time and across different websites. We may also use service providers acting on our behalf to use cookies for the purposes identified above.

Tiptapp Ads

We may work with web publishers, advertising networks, and service providers to deliver Tiptapp ads on other web sites and services. Cookies may be used to serve you with advertisements that may be relevant to you and your interests on other web sites and services and to regulate the advertisements you receive and measure their effectiveness.

We also use mobile device identifiers and the other technologies identified in Section 13.1 for the purposes articulated in this Privacy Policy, for example to recognise your device when you return to the Tiptapp app or otherwise use the Tiptapp Services.

13.3 Manage your cookie and other preferences

Many web browsers allow you to manage your preferences. You can set your browser to refuse cookies or delete certain cookies. You may be able to manage other technologies in the same way that you manage cookies using your browser’s preferences.

Please note that if you choose to block cookies, doing so may impair the Tiptapp Service or prevent certain elements of it from functioning.

There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals. We will, in the case of advertising, use the AdChoices Icon on our website, and it may also appear on certain targeted advertisements that we (or a service provider acting on our behalf) send to you based on information about your online activities. You may click on the AdChoices icon or visit to receive more information about the collection and use of information about your online activities for online behavioral advertising or to learn how to opt out of having your data used for online behavioral advertising by Digital Advertising Alliance (DAA) participating companies. Canadian users can also visit European users can also visit to learn how to opt out of having their data used for online behavioral advertising by European Interactive Digital Advertising Alliance (EDAA) member companies.

Another available tool is the Network Advertising Initiative’s (NAI) Opt-Out Tool at This allows you to opt out from the use of information about your online activities for online behavioral advertising by NAI member companies.

On your mobile device, you may also have a “Limit Ad Tracking” setting (on iOS devices) or a setting to “Opt out of Interest-Based Ads” (on Android) which allows you to limit the use of information about your use of apps for purposes of serving ads targeted to your interests.

Please note that even if you opt out using the mechanisms above, you may still receive advertisements when using the Tiptapp Service.

We may work with advertising partners to serve advertisements on the Tiptapp Service. One of the services we use to track activity related to the Service, e.g., by placing cookies, is Google Analytics by Google (Google, Inc. a company headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). We may use vendors, including Google, who use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimise, and serve ads based on your past visits to our websites, including Google Analytics for Display Advertising. Google provides tools to manage the collection and use of certain information by Google Analytics at and by Google Analytics for Display Advertising or the Google Display Network by using Google’s Ads Settings at

You hereby consent to the use of the cookies and other technologies described above.

13.4 More information

For more information about the use of cookies and how to block them, visit, (Europe), or (United States). If you have any questions or comments about our use of cookies, please contact us at

Thank you for reading our Privacy Policy.

Data controller:

Tiptapp AB,

c/o Epicenter,

Mäster Samuelsgatan 36,

S- 111 57 Stockholm,


© Tiptapp AB